Last Updated: July 15, 2025

1. Overview

Welcome to Grievon (operated by Grievous LLC). We are committed to providing you with a seamless and efficient shopping experience, including reliable delivery of your high-quality drills and accessories. This Shipping Policy outlines our shipping practices to ensure you know what to expect when you order from us.

2. Order Processing Time

All orders are processed and prepared for shipment within 1-2 business days (Monday through Friday, excluding weekends and public holidays) after receiving your order confirmation email.

Please note that during peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.

3. Shipping Rates & Delivery Estimates

We are pleased to offer FREE Standard Shipping on all orders across the entire United States.

  • Shipping Method: Standard Shipping

  • Cost: FREE

  • Estimated Delivery Time: 6-8 business days (Monday through Friday, excluding weekends and public holidays) after your order has been processed and shipped.

Please understand that delivery times are estimates and may vary due to factors outside of Grievon’s control, such as unforeseen postal delays, customs processes, or extreme weather conditions.

4. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email. This email will include your tracking number(s) and a link to track your package’s journey.

The tracking number will typically be active and show progress within 24-48 hours after you receive the Shipment Confirmation email.

5. Shipping Destinations

At this time, Grievon only ships to addresses within the United States. We are unable to ship to P.O. boxes, APO/FPO addresses, or international destinations.

6. Damages & Lost Packages

  • Damages: If you receive your order and find that it is damaged, please contact us immediately at contact@grievon.com with your order number and photos of the damage. We will assess the issue and work to find a satisfactory solution.

  • Lost Packages: If your order has not arrived within the estimated delivery timeframe, and the tracking information indicates a problem, please contact the shipping carrier first. If you require further assistance, please reach out to us, and we will do our best to help you locate your package.

7. Contact Us

If you have any questions or concerns regarding your order’s shipping, please do not hesitate to contact us:

  • By email: contact@grievon.com
  • By phone: +1 (448) 500-6845
  • By mail: 4168 Heirloom Ln, Tracy, CA 95377 United States